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Terms & Conditions

All orders will be delivered within 24 - 48 hours upon successful payment confirmation. You should be able to receive your order within 3-10 business days depending on where you are ordering from, excluding Saturday and Sunday.
Grace Printhead Store is working hard to ensure that your orders are delivered safely and on time. Therefore only the authorized receiver will be permitted to accept the delivery. Upon the shipping destination, please be ensure that the authorized receiver is present to make authorized signature. Grace Printhead Store reserved the rights not to released the delivery with the absents of the authorized receiver.
Grace Printhead Store is making every effort to deliver within the time stated. To achieve that, we have signed an Memorandum of Understanding (MoU) with one of shipping courier based in Singapore to make our shipment prioritized. However, due to certain unforeseen circumstances, slight delay deliveries might occurs, Grace Printhead Store will not be liable for any loss caused to you by late delivery.
In the event of where your package is lost by the shipping courier, we will only replace with the amount that is declared on the invoice according to your request.
Goods sold are neither returnable or exchangeable.
In ten days after delivery if there is damage item or any problem with the item we will change with the new one.

Payment

Grace Printhead Store accept the following payment options:
- Payment Via Bank Transfer
- PayPal Secure Payment
Upon your successful online payment with Bank Transfer or Western Union options, please remember to fill in electronic Payment Confirmation Form.
Kindly note that your order will not be processed without the payment confirmation slip.
Your order will be processed on the same day upon successful payment confirmation.
If you have questions about Grace Printhead Store Store payment process, kindly contact our sales consultant at order grace-printhead.com for assistance.

For its complete information, please contact email us

Grace Printhead

Jl Letjen MT Haryono 427-429 Ruko Mataram Plaza Bl C/4
Gandekpuspo, Semarang Tengah
Semarang 50136 Jawa Tengah
Indonesia

Phone : (024) 3560062
Phone : (024) 3563739
Fax : (024) 3563739
Mobile : 0811031539
Monday - Saturday 08.00am - 17.00 pm

Email :
info@grace-printhead.com
sales@grace-printhead.com
contact@grace-printhead.com
www.grace-printhead.com
( contact through email, we respond 24 hours )